Terms & Conditions

INTRODUCTION AND GENERAL PROVISIONS

Your reservation and the accommodation agreement made with a hostel within the Safety Stop Hostel brand (whether made by you directly with SLH or via a third party such as a travel agent) will be subject to these Reservation Terms and Conditions and the Reservation Privacy Policy set out below.

When you make your reservation, whether online or by telephone, you will be deemed to have read, understood and accepted these Reservation Terms and Conditions and the Reservation Privacy Policy.

If you make your reservation via a travel agent, or other third party, then you have a separate legal relationship with that party and Safety Stop Hostel has no liability for any acts or omissions of such party including their observance of your data protection rights.

When you make your reservation, you will be also deemed to have read, understood and accepted the terms and conditions for using the Safety Stop Hostel website (which shall mean SafetyStopHostel.com or any related web pages accessible from it) and any relevant terms and conditions shall be deemed to be incorporated into your reservation and the accommodation agreement with the Safety Stop Hostel. The link to the terms and conditions for using the Safety Stop Hostel website is https://safetystophostel.com/privacy-policy/

All information regarding rooms, amenities, products and services offered at the Safety Stop Hostel on our website or otherwise available via the Reservation Facility is always up-to-date, however Safety Stop Hostel does not make any representation or warranty, express or implied, of any kind with respect thereto. Such information may be inaccurate as a result of renovation or repair at the hostel. The Safety Stop Hostel website may also contain typographical errors or omissions. Therefore neither the Safety Stop Hostel nor the brand owner is liable to you for:

(i) the accuracy or completeness of any Safety Stop Hostel information provided to or through the Reservations Facility including, without limitation, the availability or price of rooms, facilities, products or services, or for any other errors or omissions of Safety Stop Hostel; or

(ii) any failure or delay beyond its control in the transmission of any data submitted to or through the Reservations Facility including, but not limited to, the details of your reservation or changes to or cancellation of your reservation, in each case to the fullest extent permitted under applicable laws.

RESERVATIONS PROCEDURE AND POLICIES

Online reservations

The Safety Stop Hostel website and telephone facility enables you to check the accommodation offerings and availability of Safety Stop Hostel (and related products and services) and then submit an online or telephone reservation. On completion of the reservation process, the Reservations Facility will transmit an online or email confirmation of your reservation. A reservation is only valid when a reservation number has been issued.

Hostel Prices

The prices indicated on the Safety Stop Hostel website and telephone facility for the hostel rooms, products and services are subject to availability. Breakfast is only included if indicated in the rate policy. Taxes and service charges are only included if indicated in the rate policy.

Payment

You can pay for your room in advance using payment systems such as PayPal, or you can pay in cash upon check-in

Cancellations and Amendments

You should make any cancellations or amendments to your reservation using the same Safety Stop Hostel channel through which you booked, either online or by telephone. The cancellations and amendments policy that applies to your reservation will depend on the respective Safety Stop Hostel policy as advised at the time of booking.

Early Departure

Early check-in is only possible if a room is available and is subject to the hostel’s manager’s decision.

Currency

Prices are in US dollars, but payment can be made in Costa Rican colones after conversion according to the current exchange rate

A refund of a deposit or prepayment, if any, will be subject to the exchange rate applied by your payment card provider at the time of any such refund and may differ from the exchange rate applied at the time such deposit or prepayment was made.

Pre-paid Reservations

Some rate plans require prepayment in full and are non-cancellable, non-refundable, non-changeable and non-transferable. This will be identified in the rate description. For these rate plans, once you make a reservation your credit card will be charged for the full amount. Credit will not be given for any unused reservation and the amount paid by you for such reservation cannot be used toward any other/future reservation.

Overbooking

In the event that a guest cannot be accommodated due to the Safety Stop Hostel overbooking or an unforeseen circumstance, the Safety Stop Hostel will attempt to accommodate guests, at its expense, at a comparable property in the area for the night(s) for which the Safety Stop Hostel is unable to accommodate such guests, and will pay for transportation to that property.

Pets

Unfortunately, our hostel does not accept pets. Your booking may be canceled if you still want to come with your pet.

Guest’s obligations

You agree to the terms and conditions of purchase imposed by the Safety Stop Hostel. You also agree that you are fully responsible and shall pay for all charges, fees, duties, taxes, assessments and other amounts arising out of your reservation when due, including additional taxes and fees that may not be included in the quoted rate.

You understand that any violation of the Safety Stop Hostel conditions may result in cancellation of your reservation and you forfeiting any monies paid for such reservation and an hostel debiting your account for any costs it incurs as a result of such violation.

Privacy and data protection

Our Reservation Privacy Policy (set out below) will apply to your reservation and forms part of these Reservation Terms and Conditions.

Force Majeure
The Safety Stop Hostel is not responsible for any changes or cancellations of reservations caused in whole or in part by events, occurrences, or causes beyond the control of the hostel. Such events, occurrences or causes include, but are not limited to, force majeure, terrorist activity, weather, strikes, lockouts, riots, hostilities, earthquakes, volcanic activity, ash clouds, tsunamis, fires and explosions.

Force Majeure

The Safety Stop Hostel is not responsible for any changes or cancellations of reservations caused in whole or in part by events, occurrences, or causes beyond the control of the hostel. Such events, occurrences or causes include, but are not limited to, force majeure, terrorist activity, weather, strikes, lockouts, riots, hostilities, earthquakes, volcanic activity, ash clouds, tsunamis, fires and explosions.

Limitations

Neither Safety Stop Hostel nor brand owner nor other providers of products or services related to the Reservations Facility are responsible for communication malfunctions, failures, difficulties or lost, stolen, or misdirected transmissions, messages or entries, or the security of any such communications to the fullest extent permitted under applicable laws. Further, neither Safety Stop Hostel nor brand owner nor any other providers of products or services related to the Reservations Facility are responsible for incorrect or inaccurate entry information, whether caused by user(s), by any of the equipment or programming associated with the Reservations Facility, or by any technical or human error that may occur in the processing of any information related to the Reservations Facility and shall not be liable for damages resulting from any of the foregoing to the fullest extent permitted under applicable laws .

Safety Stop Hostel may cancel or modify reservations where it appears that a user has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain or resulted from a mistake or error.

Contact Details

Safety Stop Hostel, Uvita Puntarenas, Costa Rica

Any queries arising from these Reservations Terms and Conditions should be sent by email to: [email protected]